Refund Policy
Effective Date: September 26, 2025
At AnchorMgmt, we aim to deliver professional consulting services with integrity and transparency. This Refund Policy explains when refunds may be granted and how requests are handled.
Refund Policy - the basics
1. General Policy
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All payments are non-refundable unless otherwise stated in a service agreement or required by law.
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Refund requests are considered on a case-by-case basis.
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2. Deposits and Retainers
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Deposits/retainers are typically non-refundable.
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If AnchorMgmt cannot deliver agreed-upon services, clients may be eligible for a full or partial refund.
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3. Client Cancellations
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Cancellation requests must be made in writing to getaweigh@anchormgmt.net.
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Before services begin: Payments may be refundable, less processing fees.
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After services begin: Refunds may be prorated.
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After services are completed: No refunds will be issued.
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4. Cancellations by AnchorMgmt
If AnchorMgmt cancels a service for reasons unrelated to client non-compliance, clients will receive a full refund for undelivered services.
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5. Refund Processing
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Approved refunds are issued to the original payment method within 7–14 business days.
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Processing times depend on financial institutions.
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6. Governing Law
This Refund Policy shall be governed by the laws of the State of Missouri.
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7. Contact for Refunds
To request a refund or inquire about eligibility, please contact us:
Email: getaweigh@anchormgmt.net
Subject line: Refund Request
Please include your full name, the service purchased, payment date, and reason for your request.
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8. Policy Updates
We may update this Refund Policy from time to time. The Effective Date reflects the most recent version.